Successful decision making is based on intuition. An expert decides, in any specific work domain, quickly, accurately and without effort. Expert thinking and reasoning can be defined as:
This expertise and its requisite knowledge, skills and abilities are tacit or in other words expertise that usually is not openly expressed or stated nor directly taught or spoken about.
Expertise is a valuable asset. Decisions are often very valuable products. Expertise and expert performance is developed through deliberate practice in a particular profession over a lengthy period of time (ten years or more).
Decision making is an ongoing process for employees. Over 80% of decisions are based on intuition. Making decisions, choosing the way we plan, how we take risks and deal with uncertainty is the most direct and visible challenge. Experts distinguish themselves from others, because they unwittingly make quick and good decisions. They approach challenges in their work environment with a holistic approach and have insight in the process of the development from the past into the future. With their quick understanding and fast decision making, communication with others is often a challenge.
To maintain expert knowledge in organizations is of vital economic importance. Accelerated Transfer of Experience (ATE) aims at making tacit knowledge visible and capturing the knowledge of the expert. From this philosophy the implicit knowledge is transferable to other employees and successors.